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Closing Date: 
24th May, 2022
NAWT Trust
Job Type: 

A fantastic opportunity has arisen to join National Animal Welfare Trust’s retail team as a Retail Coordinator, at an exciting time of growth and development. 

You will be working for a charity that never stops caring for its animals and people, striving to give every animal the best chance of finding a new home.  Operating five rehoming centres and three shops across the south of England, we are committed to improving the lives of the UK’s pets, helping around 1,500 animals each year.

Position: Retail Coordinator

Location: Head Office based, Watford WD25 8WT (with some flexibility to work from home)

Salary Range: £9,880 - £11,700 per annum (£9.50 - £11.25 per hour) - dependent on experience

Hours: Part-time, 20 hours per week (working pattern can be flexible) 

About the role:

In this new role, you will be involved in all areas of retail from shop operations, to buying and merchandising, to online marketplaces and ecommerce as well as contributing to the development of an ambitious new retail and commercial strategy.

This is an exciting role, ideal for someone passionate about developing a career in retail - including graduates and returners.

Reporting to the Retail Development Manager, some of your key responsibilities will include:

  • Supporting the Retail Development Manager with the management and development of NAWTs retail and commercial activities;
  • Maximising income and profitability and working collaboratively with customers and internal stakeholders;
  • Managing the day-to-day processing of NAWT New Goods and Online Gift Shop orders;
  • Responsibility for the day-to-day management of NAWTs eBay shop.

About you:

Ideally you will have experience of charity retailing, having worked in a shop or other Head Office support role. Experience of selling on eBay and other marketplaces would also be beneficial.

You will have a positive and proactive approach to work, with excellent customer service skills, having the customer and the charity at the heart of everything you do. Above all we’re looking for someone who can bring enthusiasm and ideas, combined with a practical, can do attitude.

So, if you are the kind of person who enjoys a busy and varied role, with an empathy for the aims of NAWT, and would relish the opportunity to gain lots of experience in different areas of retail – this may be the job for you!

As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:

  • 25 days annual leave plus bank holidays (pro-rated for part time team members)
  • Contributory pension
  • Access to a free 24/7 support service including legal, financial, emotional and medical advice.

If you feel you have the right skills to be a successful Retail Coordinator, please apply to Jane Randrup, Retail Development Manager at with your CV and cover letter.

The full Job Description can be viewed below.

Closing Date: 24th May 2022, however we reserve the right to close the role early should the right candidate apply, do not delay in submitting your application!