Shop Assistant Hayle

A fantastic opportunity has arisen to join the National Animal Welfare Trust’s team at our Hayle Shop as a Shop Assistant.

You will be working for a charity that never stops caring for its animals and people, and believes every pet deserves a chance to thrive in a loving home. Across our four rescue and rehoming centres in the south of England we care for homeless and unwanted cats, dogs, rabbits, and guinea pigs - helping them find the families they’ve been waiting for. Our six shops raise valuable funds to support our cause.

Location: NAWT Shop Hayle, Suite 1-2 Foundry House, Foundry Square, Hayle, TR27 4HH

Hours: 4 hours per week.

Salary: £12.71 per hour

Closing Date: Sunday 19th July 

About the role

In this varied role, you will work closely with the Shop Manager ensuring targets and objectives are successfully met. Full of pre-loved clothing, accessories, gifts and more, you will work collaboratively with volunteers to ensure excellent customer service.

Some of your key responsibilities will include:

• Using your customer service skills to make sure our customers and supporters feel appreciated and can find what they need.
• Processing sales through the till.
• Overseeing the store and the shop volunteers in the Shop Manager's absence.
• Preparing large quantities of donated items for sale including the lifting, sorting, steaming and pricing of items to achieve optimum income.
• Using your creativity to help maintain attractive shop window displays.
• Rotating stock between the shop and the storage container, involving daily lifting and moving of stock and transportation of donations.
• To identify higher value items to list on eBay.

About you

You will have a positive, can-do attitude, be honest and reliable. You will be good humoured and have the customer and the charity at the heart of everything you do. You will be commercially aware, driven and hands on to maximise profits, helping us to raise valuable funds.

The successful candidate will have previous retail experience (ideally in a Charity Shop environment). An understanding or an interest in fashion will be highly beneficial. You will have good organisation and communication skills and will be provided with the opportunity to use your creativity. A current UK driving license is preferable.

So, if you have retail experience and are the kind of person who enjoys driving sales through great customer service, whilst knowing that the work you do helps animals in need – this may be the job for you!

As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:

• 33 days annual leave inclusive of bank holidays, rising to 38 days after 5 years’ service (pro-rated for part time staff).
• Contributory pension.
• Group Life Assurance.

• Employee Assistance Programme and access to Wellbeing Resources.

We are an inclusive organisation and are committed to providing equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from the communities we work in. Selection for roles will be based on individual merit.

If you feel you have the right skills to be a successful Shop Assistant at our Hayle Shop, please send your CV with your cover letter, outlining how your experience and interest connect to our position, to Debbie Page, Retail Area Manager: d.page@nawt.org.uk.

The full description of the Duties and Responsibilities is below.

Please note we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged. Unfortunately, we are only able to make contact with those applicants who will be invited to interview.