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Closing Date: 
31st January, 2022
Hertfordshire Centre
Job Type: 

At the National Animal Welfare Trust, we never stop caring for our animals and people.  As a rescue and rehoming charity, operating five rehoming centres and three shops across the south of England, we are committed to improving the lives of the UK’s pets, helping around 1,500 animals each year.

NAWT Hertfordshire is undergoing an exciting phase of restructure and we have created 2 new Supervisor posts to oversee all aspects of the day to day running of an extremely busy rehoming centre.

Both of these posts will offer an amazing opportunity for the successful individuals to develop and implement new ways of working that will enhance the animal care, homing, commercial and operational procedures to ensure the centre moves forward and continues to provide an exceptional service to the animals in our care, our supporters and our staff and volunteers.  

Reporting to the Centre Manger your key responsibilities will include, but not limited to:

  • Ensure high standards of animal care are maintained at all times, continually meeting ADCH standards
  • To ensure all animals receive appropriate training and socialisation by staff and volunteers
  • Ensure all animals are assessed, advertised, matched and rehomed in a responsible and timely manner
  • Work with the Centre management team to fully implement and monitor Home Direct and Short Term Fostering homing initiatives
  • Manage and develop a team of Animal Care Assistants to ensure high standards of animal welfare are maintained
  • To effectively resolve homing queries, ownership queries, requests and complaints to ensure resolution at first point of contact whenever possible
  • Monitor and manage animal health in liaison with the Veterinary team

About you:

The successful candidate will have previous experience line managing teams, ideally within the animal welfare sector (but not essential). You will bring with you the following essential skills and experience:

  • Significant experience of performance management, supervising and coaching a team
  • Experience of implementing change within a team
  • Experience of working in a challenging environment whilst successfully managing multiple tasks
  • The ability to organise and prioritise workloads
  • A full UK driving License

As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:

  • 25 days annual leave plus bank holidays (pro-rated for part time staff).
  • Contributory pension.
  • Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice.

If you feel you have the right skills to be a successful Animal Welfare Supervisor, please send your CV and covering letter to

Please note that unfortunately we are only able to make contact with those applicants who will be invited to interview.