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Coronavirus (Covid-19) Update

18th March 2020

Centres and Shops

We are living in very uncertain times right now, and are monitoring the situation and reviewing our policies on a daily basis.

For the time being, our NAWT centres remain open for intake, rehoming and donations. All our centres operate an appointments only policy for intake, and as rehomings are likely to slow down, we will be limited in the number of animals we can take in, so will be considering emergency cases as a priority.

At some centres, rehoming will be done on an appointment only basis so please check with your local centre before visiting.

Please be aware all of this may be subject to change at short notice.

Our Watford and Hayle (Cornwall) shops will remain open for the time being.

At both our centres and shops, we have implemented additional visitor guidelines as follows:

1. At all times visitors, volunteers and contractors should follow the most up to date government advice about coronavirus.

2. If you have returned from one of the main areas of risk identified by the government or have any of the symptoms identified on the government website, you should not visit our premises unless you have followed the NHS advice provided after calling 111.

3. If you are over 70 or have a long-term health condition, you must not visit. If you are partway through the homing process, we will discuss with you the best options for you and the pet you are rehoming.

4. All visitors should observe current government guidelines on how to protect themselves and others from the virus including handwashing procedures. Visitors should bring their own hand gel sanitisers when possible.

5. Please do not be offended if an NAWT employee or volunteer keeps a distance of 1-2m from you whilst talking to you. The animals in our care are completely dependent on our animal carers, volunteers and fundraisers, so their health and wellbeing is paramount to us being able to continue to fund and provide that care to the animals.



In line with government guidelines, we have taken the decision to cancel all our fundraising events until further notice. This means that we have lost a vital source of income to our centres at a time when we need the funding more than ever. If you are able to help homeless animals during this uncertain period, please donate.


Animal Care

Our focus throughout these turbulent times is the welfare of both the animals in our care and those in our community who are in urgent need of help. We are taking every measure to keep our employees and volunteers safe so they can continue to provide the care needed, and are reviewing measures on a day-to-day basis and taking the necessary steps to ensure a continuity of care.


We will continue to monitor and follow advice from the Government and provide further updates.

Thank you for your understanding and support in these difficult and uncertain times.

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